Every summer, thousands of admitted community college students never make it to the first day of class. FAFSA delays, missed deadlines, and orientation no-shows chip away at yield and leave enrollment leaders scrambling with limited staff and time.
In this session, the American Association of Community Colleges and Element451 will explore how AI-powered nudges and personalized outreach are helping institutions close that gap. You’ll see how community colleges can deploy persona-based communication cadences spanning text, email, voice, and chat, that keep students on track for milestones like FAFSA submission, deposits, and orientation sign-ups.
We’ll also share how schools are shifting staff away from manual call campaigns and toward high-touch, AI agent-led counseling that builds real connection.
Webinar
From Application to Enrollment: Closing the Yield Gap with AI Agents
Oct 14, 2025 02:00 PM ET
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Speakers
Daniella Nordin is the Vice President of Platform Enablement at Element451, where she champions the use of AI to reimagine how colleges and universities engage with students. With deep experience in enrollment strategy, CRM implementation, and customer success, she brings clarity to complexity – turning big ideas into solutions that scale.
Daniella has guided more than 300 institutions in adopting AI-powered strategies that accelerate time-to-value and transform student engagement. At Element451, she and her team streamline onboarding, deliver seamless integrations, and provide strategic guidance backed by exceptional customer support. Her superpower? Empowering campus leaders to harness AI for smarter engagement, stronger retention, and sustainable growth.
Dr. Courtney Skiles is the Director of Enrollment Services at Trinity Valley Community College, where she leads recruiting, admissions, and academic advising departments across multiple campuses. With a Doctorate in Higher Education Leadership from Maryville University, she is recognized for driving enrollment growth, advancing caseload advising, and implementing innovative CRM solutions like Element451 to transform the student experience. A passionate advocate for access, equity, and rural student success, Dr. Skiles has also served in state-level leadership roles with the Texas Junior College Student Government Association. Her work focuses on student-centered innovation, data-informed decision making, and creating pathways that foster long-term student engagement and achievement.