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 Crisis Management (September 11: Managing the Crisis) 

The following is a compilation of resources from a variety of sources following the September 11, 2001 attack on America. These are provided to support your search for knowledge and encourage the further exploration of information available. They include information on children and trauma, bioterrorism, prejudice reduction, education, and social justice. They do not represent an endorsement by the American Association of Community Colleges. 

Afterschool Alliance

This site provides links to many resources for helping youth deal with tragedy and terrorism, increase their cultural tolerance, and interpret media messages.

African Friends Service Committee

Their video and film library has videos and films about nonviolence and background related to the current crisis. See

American Academy of Child and Adolescent Psychiatry (AACAP)

Facts for Families series includes downloadable fact sheets on Helping Children After a Disaster. 
Note:  these documents are NOT specific to the terrorist attacks September 11, 2001.

American Academy of Pediatrics

This site offers advice on communicating with children and adolescents after a disaster.

American-Arab Anti-Discrimination Committee (ADC)

ADC, a civil rights organization committed to defending the rights of people of Arab descent and promoting their rich cultural heritage, is non-sectarian, non- partisan and the largest Arab-American grassroots organization in the United States. They have published Advice to Arab-American Parents: Helping Children Cope. 

American College of Physicians

Visit this site for information on bioterrorism.

American Friends Service Committee

They have launched a "No More Victims" campaign. 

American Jewish Committee (AJC)

AJC protects the rights and freedoms of Jews, combats bigotry and promotes human rights for all. It offers "Hands Across the Campus," a diversity training program for middle and high school students. 

American Psychological Association (APA)

APA's Helping web‑site includes a web page entitled How Therapy Helps: Managing Traumatic Stress: Tips for Recovering From Disasters and Other Traumatic Events that contains information on what happens to people after a disaster or other traumatic event.

Anti-Defamation League (ADL)

The ADL is dedicated to combating hate crime and promoting intergroup cooperation and understanding.  It develops training programs and resources for schools and communities to promote racial and religious tolerance.  On line resources include: Hate Hurts: How Children Learn and Unlearn Prejudice: Materials and lesson plans for educators and others interested in teaching children and teens about diversity, equality, religious freedom and other basic American values. Discussing Hate & Violence with Your Children: What can we say or do to help our children and grandchildren feel safe? 

Association for Supervision and Curriculum Development (ASCD)

ASCD is an international, nonprofit, nonpartisan association of professional educators whose jobs cross all grade levels and subject areas. ASCD articles available online: Accept No Intolerance: Helping Students Respect, Embrace Differences, Education Update, May 2001; Responding to Hate at School, Classroom Leadership Online, Dec. 1999/Jan. 2000; A New Generation Faces Racism, Educational Leadership, May 1993; * Making Violence Unacceptable, Educational Leadership, September 1998; * Preventing School Violence: Policies for Safety, Caring, Achievement, Infobrief, Fall 1996; * You Will be Safe Here, Educational Leadership, September 1998; * Why We Must Teach Peace, Educational Leadership, September 1992.

Association of American Universities (AAU) and the National Association of State Universities and Land-Grant Colleges (NASULGC)

This Web site provides information about legislative actions, laboratory and computer security, media statements, and other university campus issues.

Center for Health and Health Care in Schools

Resources that others have developed to assist health professionals help children, their families, and school staff cope with tragedy. One of the resources is in Spanish.

The Center for Mental Health Services 

This has a menu of relevant documents at  There you will find "After Disaster: A Guide for Parents and Teachers". For those in need of counseling the CMHS Mental Health Services Locator can provide links to the nearest mental health organizations as well as addresses, phone numbers and information on services available:  See Services Locator.

Centers for Disease Control and Prevention

CDC’s bioterrorism preparedness and response information can be found here.

Children Now

Children's Defense Fund

Connect for Kids

The Council on American-Islamic Relations

Education Development Center

They have lessons designed to focus on issues of justice, fairness, and mislaid blame.  "Beyond Blame: A Reaction to the Terrorist Attack" is designed for use in grades 6 through 12.  It is co-sponsored by the Justice Project and the Vietnam Veterans of America Foundation. 

Educators for Social Responsibility (ESR) 

ESR focuses on social and emotional learning, character education, conflict resolution, violence prevention, and intergroup relations. ESR offers comprehensive programs, resources, and training for adults who teach children at every developmental level, preschool through high school. In addition, there are free lessons to help educators and students discuss and understand war, peace, conflict, retaliation, prejudice, discrimination, and a range of divergent points of view. Suggested Lessons for Teachers Following the Attacks on the World Trade Center and the Pentagon can be found along with other materials at:

Emergency Medical Services for Children

EMSC is a national initiative designed to reduce child and youth disability and death due to severe illness or injury.

Facing History and Ourselves: Examining History and Human Behavior

This group is a national educational and teacher training organization that encourages middle and high school students to examine racism and prejudice. It offers teachers and others in the community opportunities to study the past, explore new ideas and approaches, and develop practical models for civic involvement that link history to the challenges of an increasingly interconnected world. 

Gay Lesbian Straight Education Network (GLSEN)

GLSEN strives to assure that each member of every school community is valued and respected regardless of sexual orientation or gender identity/expression. GLSEN seeks to develop school climates where difference is valued for the positive contribution it makes in creating a more vibrant and diverse community. The Web site includes "Talking to Children About Violence and Other Sensitive and Complex Issues in the World" by Linda Lantieri.

Network for Good: Resources for Nonprofit Organizations

Network for Good is a nonprofit organization dedicated to using the Web to help people get more involved in their communities - from volunteering and donating money, to getting involved with issues they care about.

Infectious Diseases Society of America

Center for Biosecurity of the University of Pittsburgh


KidsHealth has separate areas for kids, teens, and parents - each with its own design, age-appropriate content, and tone. It also has a section, dedicated to the aftermath of the terrorist attack. 


Family Education Network,1120,1-4412,00.html

The Learning Network helps parents, teachers, and students of all ages take control of their learning and make it part of their everyday lives. TeacherVision is the Internet's most popular teacher site for trusted online tools and resources that save time and make learning fun. Resources (hotlinks) have been added to address the issues raised by the September 11 events: Building a Better World; Emotional Support; Creative Outlets; Background Information,

Museum of Tolerance

The Museum of Tolerance, the educational arm of the Simon Wiesenthal Center, focuses on two central themes through unique interactive exhibits: the dynamics of racism and prejudice in America and the history of the Holocaust. 

National Association for the Advance of Colored People (NAACP)

The NAACP provides counseling and legal referral services to African American youth and assists in resolving problems related to violence, harassment and discrimination.  

National Association for the Education of Young Children

Comments about the publication, "Remote Control Childhood? Combating the Hazards of Media Culture."

National Association of School Psychologists (NASP)

NASP and its National Emergency Assistance Team (NEAT) have gathered practical strategies and coping techniques that can be easily understood and used by parents, teachers, mental health professionals and members of the faith-based community to assist children as they try to understand and deal with the terrifying events that have taken place in New York, Washington, D.C., and Pennsylvania.   NASP has also posted a special set of disaster counseling resources at this site. This includes a link to the handout for parents entitled "Coping with a National Tragedy" ( They also have a manual entitled "Cultural Responses to Trauma and Crisis Response" that explains how manifestations of trauma and distress differ among cultures and how commonalties can be found on which to build a foundation of communication and trust (

National Center for PTSD (NCPTSD)

NCPTSD offers a wealth of information about posttraumatic stress response including, “Terrorism And Children A Guide To How Children Of Different Ages Respond To Trauma," "How To Talk To Your Child About Terrorism," "What Parents Can Do," And "How Many  Children Develop PTSD."

National Coalition Building Institute (NCBI)

A nonprofit leadership training organization, working to eliminate prejudice and intergroup conflict in communities throughout the world.  

National Conference for Community and Justice (NCCJ)

A human relations organization dedicated to bias, bigotry and racism in America.  

National Education Association (NEA)

NEA's web page, "Uniting Behind Our Children: Healing Stories from America's Schools," with special links such as Help Parents and the Community Recognize and Respond to Post-Traumatic Stress.

National Institute of Mental Health (NIMH)

NIMH has a number of resources posted at  One of the options, a report entitled  "Helping Children and Adolescents Cope with Violence and Disasters" includes recent research findings related to counseling following a disaster. 

National PTA 

National PTA is the largest volunteer child advocacy organization in the United States. A not-for-profit association of parents, educators, students, and other citizens active in their schools and communities, PTA is a leader in reminding our nation of its obligations to children.

National Parent Teacher Association

A new resource guide from National PTA provides workshops, program ideas and best practices to educate and support programs that address diversity and teach respect for all differences. A comprehensive list of resources and organizations that promote tolerance, respect, and sensitivity toward different racial and cultural groups is included. PTA has prepared a document - "Helping children cope with tragedy."  Links to other materials are also provided (

New York University Child Study Center

The Parent Center


This group provides safety planning, disaster response and recovery support to individuals and small-to-midsize businesses.    

Public Broadcasting System (PBS)

PBS has the following lesson plans on line at "A World at Peace" (for grades 2-6); "Tolerance in Times of Trial" (for middle and high school students); "Taming Terrorism" (a lesson plan for high school students). 


Sesame Street Workshop,4125,49560,00.html

Sesame Street Workshop has developed a website entitled Tragic Times, Healing Words with resources on helping children cope with disaster.  The site provides useful tool for parents and teachers.

Southern Poverty Law Center

The Southern Poverty Law Center is a nonprofit organization that combats hate, intolerance, and discrimination through education and litigation. Its programs include Teaching Tolerance-a national education project dedicated to helping teachers foster equity, respect, and understanding in the classroom and beyond. A downloadable version of "Responding to Hate at School," a powerful resource for schools; many other resources as well is at

The Study Circles Resource Center

They have developed a new discussion guide, "Facing the Future: How Should We Move Forward After September 11?" The guide is intended to lay the groundwork for dialogue in your organization, school, or community. 

Talking with Kids About Tough Issues

Talking with Kids teams up with Nickelodeon in a national initiative to support parent-child communication about "tough issues" like sex, violence, drugs and respect. The partnership kicks off with the release of data from a new survey of kids age 8-15 and their parents. This site focuses on the needs of parents and kids.  It has responded to the terrorist attacks with new materials and provides a wealth of resources, including possible questions and some thoughts in response.  

UCLA School Mental Health Project / Center for Mental Health in Schools 

For details on responding to crisis with children, see "Quick Find" on this website; go to the "Center Response" section and scroll to "Crisis Response Aid Packet: Responding to Crisis at School," which contains specific guidelines for responding and follow‑up in the weeks to come. You can download this with a click and print off the relevant materials.  

United Nations (UN) 

1995, UN International Year of Tolerance. Upon an initiative by UNESCO, the UN proclaimed 1995 the International Year for Tolerance, for the first time putting the accent on a personal virtue that is increasingly viewed as a political and legal requirement for peaceful co-existence.

Fiftieth Anniversary of the Universal Declaration of Human Rights. On December 10, 1948, the General Assembly of the United Nations adopted and proclaimed the Universal Declaration of Human Rights. The Assembly called upon all Member countries to publicize the text of the Declaration and "to cause it to be disseminated, displayed, read and expounded principally in schools and other educational institutions, without distinction based on the political status of countries or territories."

U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration (SAMHSA)

Relevant documents which can be downloaded from its web site: "After Disaster: A Guide for Parents and Teachers," "How to Help Children After a Disaster," "After a Disaster: What Teens Can Do," "After a Disaster: A Guide for Parents and Teachers," "Older Adults, Mental Health Aspects of Terrorism," and "Disaster Counseling."  

For those in need of counseling, the CMHS Emergency Mental Health and Traumatic Stress locator can provide links to the nearest disaster technical assistance centers (OTAC):

U.S. Department of Health and Human Services, Centers for Disease Control and Prevention

Go to to access information on agents, diseases and other threats and resources.

U.S. Department of State, Office of International Information Programs

University of Virginia

The Multicultural Pavilion provides resources for educators, students, and activists to explore and discuss multicultural education; facilitate opportunities for educators to work toward self-awareness and development; and provide forums for educators to interact and collaborate toward a critical, transformative approach to multicultural education.

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