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Job Title

Vice President of Student Services


Walla Walla Community College


Walla Walla, WA

Job Description

Walla Walla Community College (WWCC) is accepting applications to fulfill the role of Vice President of Student Services.


Walla Walla Community College is a comprehensive institution providing professional-technical, transfer, transitional studies, and extended learning programs at the postsecondary level. Most programs are located on the 110-acre Walla Walla campus site, which was established in 1974. Programs are also offered at the Clarkston Center in Clarkston, Washington; at Department of Corrections Facilities in Walla Walla and Connell, Washington; and at other off-campus locations. Over 10,915 students enroll annually. Full-time equivalent enrollment in 2013-14 was more than 5,342 full-time equivalent students.


General Responsibilities

The Vice President of Student Services provides leadership and is responsible for the administration of a comprehensive student services program that supports the College’s access and student success missions and the promise of transforming lives through education.


The Vice President is responsible for providing leadership in the planning, coordination, and evaluation of the student services programs aimed at enhancing student access, retention, and completion.  This position is responsible for upholding student rights and responsibilities within the context of federal and state mandates.  The Vice President reports directly to the President and is a member of the president’s executive team.


Essential Functions    

The following duties and responsibilities will be accomplished by working with the Directors of Admissions/Registrar, Financial Aid, Student Development/Retention, Athletics, Student Activities (WWCC and Clarkston), Student Support Services (TRiO), and the Running Start Programs.


Leadership & Supervision

·         Provide leadership for the Student Services division and collaborate with the president’s administrative team in support of the College vision and mission.

·         Provide leadership in support of strategic initiatives, policy development, accreditation compliance, outcomes assessment, and strategic enrollment management.

·         Develop and implement effective strategies designed to enhance student retention.

·         Provide leadership and supervision over the following functions: admissions, records, career services, access and disability services, athletics, testing, counseling, advising, financial aid, registration, Running Start, student conduct, student activities, and veterans' affairs.

·         Ensure compliance with the Standards for Student Services of the Northwest Commission on Colleges and Universities.

·         Advocate for student-centered decision-making that advances the equity and inclusion of students.

·         Help to build a campus culture of inclusion and equity.

·         Support the implementation of the campus-wide Strategic Plan for Equity and Inclusion.

·         Promote professional development opportunities for staff.

·         Recommend to the President, in consultation with appropriate staff, the appointment of personnel in Student Services.

·         Provide leadership for student wellness and the prevention of substance abuse.

Fiscal Responsibilities

·         Oversee Student Services operational budgets and the Service and Activities (S&A) budget.

·         Provide support to the Athletic Director in coordination and supervision of the intercollegiate athletic program which includes developing the athletic budget.

·         Secure grants to enhance Student Services programs and manage grant-funded programs

Fiduciary Responsibilities

·         Serve as Student Code of Conduct Officer who is responsible for enforcing Student Code of Conduct and carrying out standards of due process. 

·         Work collaboratively and in coordination with the behavioral intervention team.

·         Serve as Title IX Coordinator, which also entails Cleary Act reporting.

·         Provide situational guidance and management of judicial affairs as stated in WA RCW 9A.44.138 (Sexual Offender Registration), Cleary Act and in compliance with city, county, state, and federal programs.

·         Keep informed of the status of Federal (Title IV), State, and local financial aid programs.

·         Monitor legal and fiscal liability to the College in all aspects of the financial aid program. .

Institutional and Community Service

·         Represent the College on the Washington State Student Services Commission, at other appropriate local and state/regional meetings, and community boards.

·         Participate in the College’s outreach activities and events.

·         Serve on the college-wide Emergency Response Team and assist with campus emergency incidents.

·         Serve on various College committees and perform other duties as appointed by the President.



The successful candidate will have the ability to:

·         Demonstrate a commitment to equity and inclusion.

·         Demonstrate administrative leadership.

·         Identify and implement programs to address College needs in a complex and dynamic environment.

·         Exhibit strong management skills, ensuring employee and department accountability.

·         Demonstrate budget planning and administration.

·         Exemplify excellent written and verbal communication.

·         Demonstrate high standards of integrity, discretion, and service.


Required Qualifications

·         Master’s Degree.

·         3-5 years of progressive management responsibility in higher education.

·         Equivalent education/experience may substitute at the discretion of the College.


Desired Qualifications

·         Master’s Degree or Doctorate degree in counseling, educational leadership, or related field.

·         Management of student code of conduct and judicial affairs.

·         Grant writing and management experience.

·         Experience developing strategic enrollment management, student retention, and completion plans.


Conditions/Terms of Employment

This administrative position is exempt from the provisions of the Fair Labor Standards Act. In accordance with the provisions of the Federal Immigration Reform and Control Act of 1986, persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. Official college transcripts required at time of hire. Candidate may be subject to a criminal history background check as a condition of employment.



Annual salary: $105,000 - $115,000 depending on qualifications and experience. The college has an excellent benefit program including paid sick leave and vacation leave; medical, dental, life, and long-term disability insurance; retirement and two optional deferred compensation programs.  All administrative exempt staff set aside 1% of their gross salary in a Health Reimbursement Arrangement (HRA) (VEBA). All exempt employees are required to participate in this program. Walla Walla Community College requires all employees are required to participate in direct deposit for payment of salary.


Required Application Materials:

This position will remain open until filled. For priority consideration, applications should be received by July 15, 2015. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

·                     Online application

·                     Cover letter (in the cover letter, please describe your relevant experience and how you are prepared to meet the responsibilities of the VP of Student Services position)

·                     Curriculum vitae or comprehensive resume

·                     Contact information for three professional references

·                     Unofficial transcripts for all earned degrees; official transcripts are required prior to an official start date.

·                     List of three current professional references with contact information.

·                     Responses to the supplemental questions

NOTE: All of the above are required to ensure your consideration for this position.

WWCC reserves the right to not fill this position, reject all applicants, reopen the position or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

Position Type


Job Functions

Vice President


Student Services


401(k), Dental Insurance, Disability Insurance, Health Insurance, Life Insurance, Paid Training, Paid Vacation, Paid Sick Leave

Salary Range

$105,000 - $115,000

Travel Level



Graduate Degree

Minimum Experience


Professional Designation

Contact Name

Gail Bellmore

Contact Phone

Contact Fax

Contact E-mail Address



Approval Date

6/22/2015 12:00 AM
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